my98 Terms & Conditions and Policies

By accessing the my98 platform (including the website, mobile application, or any related services), creating an account, or participating in any games, you are considered to have formally accepted and agreed to these terms and conditions.

These terms and conditions apply together with my98's Privacy Policy, Responsible Gaming Policy, and any bonus or promotion terms on the platform. Where a specific promotion's terms conflict with these terms and conditions, the promotion's terms take priority.

my98 reserves the right to amend these terms and conditions at any time. The revised page will show a "Last Updated" date, and your continued use of the platform means you accept the updated terms.

Who Can Use the Service

• You must be at least 21 years old.
• You must not be from a country or region where gambling is prohibited by law.
• You must be of full legal capacity to make your own decisions.
• You may only open an account in your own name as an individual player.

You must have your own account to participate in any games on my98. All information provided during registration must be accurate, complete, and up to date.

Commitments Made When Opening an Account

• You confirm that the name, date of birth, and contact details you provide are accurate and complete.
• Each person may open only one account — multiple accounts per person are not allowed.
• You must keep your login credentials and security details confidential.
• If you believe a third party is using your account, you must notify my98 immediately.

Identity Verification

my98 may request personal identification documents from a player at any time. Failure to provide the required documents may result in withdrawal delays or account suspension. Verifications are carried out to protect player security and prevent fraudulent activity.

my98 processes payments via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer. All transactions are conducted in Myanmar Kyat (Ks).

Deposit Terms

• Minimum deposit amount: 3,000 Ks (for all methods).
• You may only use a payment method registered in your own name.
• Third-party payment methods are not permitted.
• Deposits will be reflected in your account after verification by my98.

Withdrawal Terms

• Minimum withdrawal amount: 30,000 Ks.
• Withdrawal processing time: normally 10 to 45 minutes.
• Bonus funds can only be withdrawn after the applicable wagering requirement has been met.
• Withdrawals will only be sent to your own registered payment method.
• my98 may carry out additional checks on withdrawals if necessary, and payments may be delayed during that period.

To claim any bonus or promotion offered by my98, you must follow the terms set out in this section as well as the specific terms of each bonus.

Welcome Bonus

my98's welcome bonus gives you 200% on your first deposit, up to a maximum of 100,000 Ks. To withdraw bonus funds, you must complete wagering of 10 times the bonus amount.

• Example — if you deposit 20,000 Ks, you receive a 40,000 Ks bonus, giving you a total balance of 60,000 Ks. You must wager 40,000 Ks × 10 = 400,000 Ks before the bonus funds can be withdrawn.
• Example — if you deposit 120,000 Ks, you receive the maximum 100,000 Ks bonus, giving you a total balance of 220,000 Ks. You must wager 100,000 Ks × 10 = 1,000,000 Ks before the bonus funds can be withdrawn.
• The welcome bonus can only be claimed once and must be used within the set period from the time of the initial deposit.
• Bonuses cannot be withdrawn — you must meet the wagering requirement before any withdrawal.

Promotions — General

• The specific terms of each promotion can be found in that promotion's description.
• Any bonus or related winnings can only be withdrawn after the specified wagering requirement has been met.
• my98 reserves the right to cancel a player's bonus if there is suspicion of abuse or clear rule violations.
• A player may only have one active bonus at a time.

All games on my98 — Slots, Live Casino, football betting, Shan Koe Mee, and cockfighting — run on certified fair technology that guarantees integrity.

Game Limits

• Check the minimum / maximum bet limits for each game before playing. These limits are displayed on the platform.
• If a technical issue occurs during play and a game is interrupted, the outcome will be determined based on my98's server records.
• If a problem is caused by a connection loss on the player's side, my98 is not responsible.

Disputes

If any dispute arises regarding the result of a game, the player must contact my98's support team within 24 hours. my98's server records are considered the final decision.

my98 players are responsible for using the platform in a proper and honest manner. Please read the responsibilities listed in this section and make sure you comply with them.

• Keep your login password private and do not share it with anyone.
• Be careful with financial matters and keep control of your own payment methods to avoid any errors.
• Take your own steps to ensure that children or irresponsible individuals cannot access your account and play.
• Report any incorrect game-related information to my98 promptly.
• Read and understand the responsible gambling policy, and play within your own financial means.

If any of the actions listed in this section are committed, my98 has the right to immediately close the player's account and withhold any remaining balance.

• Abusing bonuses in an illegitimate way (Bonus Abuse).
• Opening multiple accounts to claim bonuses more than once.
• Providing false information or altering details to avoid verification.
• Requesting a chargeback or denying a deposit after it has been made (fraud).
• Using bots or software tools that alter the behaviour of the platform's software or games.
• Exploiting connection differences to gain an unfair advantage (latency abuse).
• Colluding with other players to gain winnings together (collusion).

my98 reserves the right to temporarily or permanently suspend a player's account in the following situations:

• When there is reason to believe these terms and conditions have been violated.
• When the player fails to provide information requested for verification.
• When the player requests Self-Exclusion — in this case, any remaining balance will be returned after verification is complete.
• When the service must be suspended due to business plans or legal requirements — in this case, players will be notified in advance and any remaining balance will be returned.

If a player wishes to close their own account, they can contact my98's customer support team to request it. Any remaining balance must be settled before the account is closed.

my98 has a clear policy for protecting players' personal data. For full details on personal data protection, please read the Privacy Policy.

• my98 collects players' personal data only for the purposes of providing services and carrying out verification.
• Data will only be shared with third parties when required by law.
• Players may request to view or correct their personal data at any time.

If you have any questions or need clarification about these terms and conditions, you can contact my98's customer service team:

• Live Chat: 24/7 — You can reach us in Burmese via Live Chat on the platform.
• Email: [email protected]